Shipping policy

Processing Time

Orders are processed within [X] business days before shipping. [Custom/engraved items may take longer — X days.]

Shipping Destinations

We currently ship to [United States, and worldwide / list of countries].

Shipping Methods & Rates

Rates are calculated at checkout based on destination and order weight.

International Orders

Orders shipped outside of [Israel] may be subject to customs duties, import taxes, or fees charged by the destination country. These charges are the responsibility of the customer and are not included in the item or shipping price.

Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number. [Please allow up to 24-48 hours for tracking information to update.]

Delays

While we aim to meet estimated delivery times, factors like customs processing, holidays, or carrier delays may affect delivery. We appreciate your patience.

Lost or Missing Packages

If your tracking shows delivered but you haven't received your package, or your package appears lost, contact us at [CONTACT EMAIL] within [X] days so we can investigate with the carrier.

Incorrect Address

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer, though we're happy to help resolve it where possible.

Contact

Marina Jewelry Email: [SHIPPING/CONTACT EMAIL]